Thursday, March 25, 2010

Shipping Terms for the Merchant

Preface

Many companies employ staff who do not have any idea what they are doing or what the shipping terms are for particular projects and shipments, well this is an idea that I thought might help you and your staff, call it an online learning project of mine.

I have been in all aspects of the shipping field, and I can tell you that you never stop learning, I can also say that any question your staff ask must never be considered a stupid question, asking questions, mundane as it might appear to you is simply important to the learner and if they ask the question then you have an interested person who will absorb more about your business than you expect. This is the person you want, the know it all may have the inclination, but they will cost you more in the long run as they are the ones that don't query problems and jump into resolving issues without the management team, this is usually because they think they know it all and really they don't!

So, instead of the stupid guesses, let's educate your staff of what is really required of them and let them know that they are important and teach them to understand all the shipping terms, even if they are not widely used today.